Shahrien M.

Reliable and detail-oriented professional with experience in e-commerce customer service, short-term rental property management, data entry, and administrative support. Experienced in supporting an online business that sells trees, assisting customers with product inquiries, orders, and concerns through email and live chat. Skilled in processing warranty claims, reviewing customer information and photos, determining appropriate resolutions, and communicating policies clearly and professionally. I also have experience managing administrative tasks, maintaining accurate records, organizing data, and coordinating day-to-day operations in short-term rental property management. Highly organized, adaptable, and capable of working independently while maintaining accuracy, efficiency, and excellent customer service.