Back to LeaderboardLast snapshot: Sep 9
Shanice M.

Shanice M.

Result Oriented Virtual Assistant || Customer Support Specialist

With 8 years of experience supporting entrepreneurs and companies remotely, I provide high-level executive assistance designed to keep your business organized, efficient, and moving forward. From managing schedules to streamlining daily operations, I help busy professionals stay focused on what matters most growing their business. πŸ’‘ What I bring to the table: βœ… Outstanding time management & organization βœ… Detail-oriented and proactive approach βœ… Strong communication & problem-solving skills πŸ›  Services I Offer: βœ” Calendar & Email Management – Stay on top of meetings and deadlines βœ” Project Management – Organize tasks, deadlines, and workflows βœ” Online Research & Data Entry – Gather insights & keep records updated βœ” Editing & Proofreading – Refine documents, articles, and presentations βœ”Appointment Scheduling βœ” Responding to Emails & Messages πŸ›  Tools & Platforms I Use: πŸ“Œ Office Applications: Google Workspace, Microsoft Office πŸ“Œ Project Management: Asana, Trello, Notion πŸ“Œ Communication: Slack, Intercom, Zendesk, WeChat πŸ“Œ Design & Content: Canva πŸ“Œ Finance/Admin: QuickBooks Online, Wave, HoneyBook πŸ’Ό Looking to boost efficiency and stay organized? Let’s connect and explore how I can support your business.πŸš€

πŸ‡―πŸ‡²Kingston, Jamaica$15/hr100% JSSSince May 2021
MRR
$49
🌍#140K/363K
πŸ‡―πŸ‡²#340/866
Recent Earnings
$291
🌍#140K/363K
πŸ‡―πŸ‡²#340/866
Total Earnings
$2,474
🌍#288K/363K
πŸ‡―πŸ‡²#755/866
Avg. Per Project
$2,474
🌍#60.6K/363K
πŸ‡―πŸ‡²#298/866
Recent Projects
1
0f1h
🌍#320K/363K
πŸ‡―πŸ‡²#727/866
Total Projects
1
0f1h
🌍#320K/363K
πŸ‡―πŸ‡²#727/866
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 563
#226
Hardware TroubleshootingTop 40%
#707Communication Etiquette
#1,199Order Tracking
#1,637Customer Satisfaction
#2,059Phone Support
#4,281Technical Support
#4,665Online Chat Support
#7,815Customer Support
#14,054Customer Service
πŸ‡―πŸ‡²Jamaica Skill Rankings
of 3
#2
Hardware TroubleshootingTop 33%
#12Order Tracking
#14Communication Etiquette
#14Customer Satisfaction
#46Phone Support
#51Technical Support
#84Online Chat Support
#105Customer Support
#181Customer Service
Shanice M. β€” Top 39% in Jamaica | UpworkMRR