Diego C.

NOC Engineer & Network Infrastructure Specialist When an alert fires on a network managing thousands of users, every second counts. As a NOC Systems & Support Technician, I help monitor and maintain network infrastructure across 10,000+ properties worldwide, specializing in high-density hospitality environments. My daily focus is managing high-volume alert traffic, multitasking under pressure, and using technical ingenuity to isolate complex routing, switching, and hardware faults instantly. Why Clients Hire Me: Scale & Experience: Proven capability to handle enterprise-level environments utilizing Cisco Meraki and Aruba architectures. Rapid Incident Isolation: Expert at cutting through the "noise" of multiple simultaneous network and Smartbox alerts to pinpoint the exact root cause. CCNA Trained: Deep structural understanding of network fundamentals, subnetting, VLANs, and connectivity troubleshooting. Future-Focused: Currently training in Python to bring automated efficiency and scripting to network infrastructure tasks. If you need a reliable, fast-acting professional to monitor your infrastructure, resolve critical alerts, and keep your business operations seamless, let’s talk.