Daniel Scott B.

Certified Salesforce Architect | Agentforce AI Agent Implementation | Data Cloud | Sales & Service Cloud Are your Salesforce workflows still running on manual handoffs while your competitors are deploying AI agents that work around the clock? I help mid-market and enterprise teams close that gap fast. I specialize in: • Agentforce implementation - autonomous Sales Agents, Service Agents, and custom agent workflows using Agentforce 360 • Salesforce Data Cloud - unified data architecture, data ingestion pipelines, identity resolution, and real-time segmentation • End-to-end Salesforce org design across Sales Cloud, Service Cloud, and Experience Cloud • AI-powered automation using Einstein GPT, Prompt Builder, and Flow Orchestration What makes me different: I don't just configure I architect. Every engagement starts with understanding your business outcome, then building the Salesforce + AI stack that gets you there with zero technical debt. Recent work includes: • Deployed a multi-agent Agentforce solution for a SaaS company, automating 60% of tier-1 support tickets • Built a Data Cloud implementation unifying 3 data sources across 2M+ customer records • Designed and shipped a CPQ + Sales Cloud architecture reducing quote turnaround from 3 days to 4 hours I hold active Salesforce certifications (Architect, Administrator, AI Specialist) and have been building on the platform for 10+ years across healthcare, fintech, manufacturing, and SaaS. If you're evaluating Agentforce or planning a Data Cloud rollout, I offer a paid 1-hour architecture review ($200) before any commitment so you get expert input with zero risk. Let's build something that actually works.