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Hilary L.

Hilary L.

Customer Service Representative

*Call center management *Excellent communication skills, service-oriented, customer-oriented, and proactive *Ability to work independently and as part of a multidisciplinary team. *Organized and able to manage time effectively. *Analytical skills and conflict resolution skills. *Anticipate customer needs and expectations. *Detail-oriented and meticulous. *Ability to stay focused when performing repetitive and monotonous tasks. *Administrative skills Honest, discreet, and with a high level of integrity. *Possess a good appearance.

🇳🇮Managua, Nicaragua$12/hr90% JSS3.00 (1)Since May 2021

Earnings and projects

MRR
$432

Last 6 months ÷ 6

World#83,507 / 412k
🇳🇮Country#357 / 1,207
Revenue, last 30 days
$906

Last 6 months: $2.6k

World#45,650 / 412k
🇳🇮Country#261 / 1,207
Total earnings
$4.6k

Billed in all: $4.8k

World#261,799 / 412k
🇳🇮Country#969 / 1,207
Per project
$2.3k

$2.6k in the last 6 months

World#69,201 / 412k
🇳🇮Country#305 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇳🇮Country#224 / 1,207
Projects in all
2
0% fixed100% hourly
World#328,892 / 412k
🇳🇮Country#486 / 1,207

Earnings, last 30 days

$4.8k+$906 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.5k$4.0k$4.5k$5.0kOct 9Oct 24Nov 8

Skill rankings: Top 10% in Southern American English Accent

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Southern American English Accent70 freelancers · 🇳🇮 #1Top 10%
  2. #103Customer Feedback Documentation365 freelancers · 🇳🇮 #1Top 28%
  3. #119Latin American Spanish Accent670 freelancers · 🇳🇮 #4Top 18%
  4. #311Supply Chain & Logistics1,161 freelancers · 🇳🇮 #2Top 27%
  5. #378Spanish to English Translation1,930 freelancers · 🇳🇮 #13Top 20%
  6. #503English to Spanish Translation2,468 freelancers · 🇳🇮 #21Top 20%
  7. #728Customer Care2,153 freelancers · 🇳🇮 #11Top 34%
  8. #1,327Customer Relationship Management5,121 freelancers · 🇳🇮 #7Top 26%