Lovely C.

Are you looking for a reliable, detail-oriented healthcare professional who can support both your revenue cycle and day-to-day practice operations? I’m a HIPAA-certified Medical Billing and Healthcare Virtual Assistant with 5+ years of experience in the US healthcare industry, specializing in medical billing, denial management, DME, and psychiatric practice support. My experience combines hands-on RCM expertise with direct administrative support for psychiatrists, allowing me to understand both the financial and operational side of a healthcare practice. Medical Billing & RCM • Eligibility & benefits verification • Charge entry and electronic/paper claim submission • Payment posting and EOB/ERA review • Denial, rejection & appeal management • Medicare, Medicaid, BCBS, Aetna, UHC, Humana and other payers • CPT, HCPCS & ICD-10 review • DME billing and denial follow-up • Claim research, payer follow-up and A/R management • Insurance portal management and claim corrections I’m experienced with eClinicalWorks, AdvancedMD, KAREO, NextGen, CareCloud, Brightree, DrChrono, Niko Health, Athena, Availity, Charm, Xfin, and other healthcare platforms. Psychiatric Practice Support I also provide direct administrative support to psychiatrists, including: • Inbox and patient communication management • Calendar and follow-up scheduling • Patient intake calls from Psychology Today, clinic websites and referral platforms • Patient-to-provider matching based on age, concerns and provider specialty • Medication refill coordination • Therapist coordination and continuity-of-care scheduling • Patient information and administrative workflow management I’m organized, proactive, and comfortable handling sensitive patient information while maintaining professionalism and attention to detail. Whether you need ongoing RCM support, denial management, billing cleanup, or reliable administrative support for a psychiatric practice, I can help streamline your workflow, reduce administrative burden, and keep your practice running efficiently. Let’s connect and discuss how I can support your practice.