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John Albert M.

John Albert M.

Customer Support Specialist | Experienced Virtual Assistant

I am John, I am a Customer Support Specialist and Experienced Virtual Assistant who is enthusiastic about my work. I had over 1 year experience in my corporate job as a Quality Control Agent and 5 months as a Virtual Assistant/Customer Support. I handle my job professionally and always giving my best performance to ensure that I give a satisfaction to my customer and company. I am dedicated, hard-working, fast learner, loyal, and a team player individual. I strive in a postive workplace but I can also work under pressure. Hard Skills: ✅ Customer Support (Resolve, Ksolve, AS 400) ✅📊Data Entry (Microsoft Office) ✅Email Management (MS Outlook, Google Mail) ✅40 WPM with 99% accuracy ✅Transcription ✅Quality Control If you are interested, I am just 1 invitation away!

🇵🇭Calamba City, Philippines$7/hr95% JSS3.93 (6)Since May 2021

Earnings and projects

MRR
$459

Last 6 months ÷ 6

World#81,513 / 412k
🇵🇭Country#15,866 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $2.8k

Total earnings
$74k

Billed in all: $76k

World#53,628 / 412k
🇵🇭Country#7,781 / 56.3k
Per project
$37k

$2.8k in the last 6 months

World#1,845 / 412k
🇵🇭Country#224 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 6 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$76kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$75k$76k$77k$78kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Microsoft PowerPoint

Ranked by MRR among everyone on Upwork with the skill.

  1. #314Quality Control1,307 freelancers · 🇵🇭 #95Top 24%
  2. #414Time Management1,763 freelancers · 🇵🇭 #189Top 23%
  3. #995Typing5,170 freelancers · 🇵🇭 #502Top 19%
  4. #1,258Microsoft PowerPoint7,120 freelancers · 🇵🇭 #430Top 18%
  5. #1,617General Transcription8,318 freelancers · 🇵🇭 #554Top 19%
  6. #2,283Microsoft Word12,572 freelancers · 🇵🇭 #979Top 18%
  7. #6,815Microsoft Excel32,523 freelancers · 🇵🇭 #2,544Top 21%
  8. #10,858Customer Service37,167 freelancers · 🇵🇭 #6,006Top 29%