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Tania  H.
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Tania H.

Virtual Assistant | Customer Support | Appointment setting skills.

With over a decade of experience as a Customer Service Representative, I have become adept at handling telephone and one-to-one customer interactions. My strengths lie in telemarketing and customer service, and I am well-versed in various online tools, including Asana, Zoho, Momentum Excel, Google Spreadsheet, CRMs, Microsoft Word, and lots more. My diverse skill set also includes customer support, data entry, and administrative support, all of which have contributed to my growth in this field. I am dedicated to providing exceptional customer service and ensuring customer satisfaction through hard work and attention to detail. As a constant learner, I remain open to new challenges and opportunities to improve my skills. My years of experience have equipped me with extensive knowledge of customer service, and I am committed to utilizing this knowledge to benefit my clients and their customers. In summary, my dedication, expertise, and commitment to excellence make me an asset to any customer service team. I look forward to the opportunity to bring my skills and experience to your organization.

🇯🇲Mandeville, Jamaica$15/hr100% JSS4.93 (9)Since May 2021

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,960 / 412k
🇯🇲Country#123 / 1,010
Revenue, last 30 days
$1.8k

Last 6 months: $7.9k

World#24,156 / 412k
🇯🇲Country#78 / 1,010
Total earnings
$86k

Billed in all: $90k

World#46,073 / 412k
🇯🇲Country#141 / 1,010
Per project
$5.7k

$7.9k in the last 6 months

World#30,153 / 412k
🇯🇲Country#184 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇯🇲Country#240 / 1,010
Projects in all
15

Across 18 contracts

17% fixed83% hourly
World#161,378 / 412k
🇯🇲Country#250 / 1,010

Earnings, last 30 days

$90.5k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$88k$89k$90k$91kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #125Real Estate Cold Calling1,357 freelancers · 🇯🇲 #1Top 9%
  2. #155B2C Marketing1,239 freelancers · 🇯🇲 #4Top 13%
  3. #181Inbound Inquiry1,295 freelancers · 🇯🇲 #3Top 14%
  4. #352Sales & Marketing3,430 freelancers · 🇯🇲 #3Top 10%
  5. #377Zoho CRM2,793 freelancers · 🇯🇲 #6Top 13%
  6. #559Telemarketing4,857 freelancers · 🇯🇲 #12Top 12%
  7. #564Appointment Setting5,158 freelancers · 🇯🇲 #7Top 11%
  8. #730Cold Calling6,565 freelancers · 🇯🇲 #14Top 11%