Kris Ann P.

Need someone who can keep your fulfillment operations organized, customers supported, and daily processes running smoothly? That’s where I come in. I specialize in fulfillment operations and support, helping businesses stay efficient behind the scenes through strong coordination, customer communication, and reliable operational support. Here’s what I bring to the table: 📦 Fulfillment Operations & Logistics Support – Experienced in handling shipment coordination, freight scheduling, carrier communication, tracking updates, quoting, dispatch support, and day-to-day operational tasks to ensure smooth and efficient workflows. 💬 Customer Service & Support – Professional, friendly, and solution-focused communication through email, WhatsApp, Slack, Dialpad, and Turo. I help maintain positive customer experiences by providing timely updates and resolving concerns efficiently. 🗂️ Operations & Administrative Support – Detail-oriented and highly organized in managing reports, documentation, scheduling, data entry, order coordination, and back-office processes to keep operations running seamlessly. 📊 Process Coordination & Organization – Comfortable working in fast-paced environments that require multitasking, accuracy, and strong communication with customers, carriers, and internal teams. 🎨 Social Media & Content Support – Also experienced in social media management and content creation using Canva, CapCut, Instagram, Facebook, Pinterest, and Buffer for businesses needing additional marketing support. ✨ I combine strong communication, organization, and operational efficiency to help businesses improve workflow, customer satisfaction, and overall daily operations. 📦 Fulfillment Operations & Support Tools TForce, Old Dominion, Estes, common carrier portals, freight quoting tools, Google Workspace, Microsoft Office, Slack, Dialpad, WhatsApp, Turo, ChatGPT. 📱 Social Media & Content Tools Canva, CapCut, Instagram, Facebook, Pinterest, Buffer. 🚀 If you’re looking for a dependable and proactive operations support specialist who can help keep your business running efficiently, let’s connect!