Stephen O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

⭐⭐⭐⭐⭐ Customer Experience Specialist In the last 7 years, I’ve worked in several customer-facing roles, and my goal has always been to keep the customers happy and satisfied. I go above and beyond to implement customer retention strategies for my clients because I know the worth of a returning customer. As Bob Hooey puts it “If you are not taking care of your customers, your competitor will.” If you choose to work with me, you will be working with an open-minded individual, fast learner, and independent worker who can work with little or no supervision. I personally believe in striving to become better every day and I guarantee you 100% satisfaction with a constant contribution of ideas to take your business to the next level. 🛠️Tech tools I use Ticketing tools ✔️Zendesk ✔️Freshdesk ✔️HubSpot ✔️Intercom ✔️Gorgias Store platforms ✔️Gorgias ✔️Shopify ✔️WooCommerce ✔️AliDropship ✔️BigCommerce Project Management Tools ✔️Asana ✔️Trello ✔️Clickup ✔️Monday.com Communication Tool ✔️Slack ✔️Skype ✔️Zoom ✔️Google Suite ⌚Availability 40+ hours Weekly