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Oluwaseun Samuel O.

Oluwaseun Samuel O.

Technical Support Engineer

I am a fluent English speaker, trustworthy and very thoughtful. I go the extra mile to ensure that customer issue is not only resolved but the customer is satisfied with the resolution. I handled and treated each project with exceptional care and attention to details. I have over four years experience assisting clients remotely and physically. I have well-honed customer service skills which I developed working remotely and full time. I have worked with several Office 365 IT administrators and Users worldwide. I provide worldwide technical support to Office 365 IT Managers , Advanced diagnostics, analysis, and troubleshooting of all Office 365 technologies. Experienced in network and user support, troubleshooting, and software analysis. Advanced experience with Outlook, OneDrive, Exchange Online, Teams, SharePoint, Windows Operating system, and macOS. What I can offer you: - Customer service - Technical support (Office 365 and other cloud services) - Administrative services - Expert virtual assistance - Customer relationship management - Thorough research and reporting I am experienced in internet and academic research, live chat, email management, etc. I am accountable, reliable, honest and a fast learner. I perform your job using a fast, stable, and reliable 4G network. Contact me anytime and let us discuss your project further!

🇳🇬Ketu, Nigeria$10/hr90% JSS5.00 (8)Since May 2021

Earnings and projects

MRR
$673

Last 6 months ÷ 6

World#65,366 / 412k
🇳🇬Country#1,590 / 13.8k
Revenue, last 30 days
$610

Last 6 months: $4k

World#57,723 / 412k
🇳🇬Country#1,430 / 13.8k
Total earnings
$38k
World#93,242 / 412k
🇳🇬Country#1,081 / 13.8k
Per project
$4.8k

$2k in the last 6 months

World#36,256 / 412k
🇳🇬Country#437 / 13.8k
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
8
100% fixed0% hourly
World#223,560 / 412k
🇳🇬Country#8,342 / 13.8k

Earnings, last 30 days

$38.4k+$610 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$37.5k$38.0k$38.5kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #44User Identity Management203 freelancers · 🇳🇬 #7Top 22%
  2. #156Hardware Troubleshooting642 freelancers · 🇳🇬 #7Top 24%
  3. #227Microsoft Exchange Online984 freelancers · 🇳🇬 #70Top 23%
  4. #246Microsoft SharePoint1,122 freelancers · 🇳🇬 #28Top 22%
  5. #320Microsoft Teams1,293 freelancers · 🇳🇬 #52Top 25%
  6. #321Microsoft Active Directory1,522 freelancers · 🇳🇬 #60Top 21%
  7. #404Microsoft Outlook1,954 freelancers · 🇳🇬 #44Top 21%
  8. #687Office 3653,328 freelancers · 🇳🇬 #82Top 21%