Jie-el A.

Hi! I’m a multi-skilled Virtual Assistant, Graphic Designer, and small business owner with hands-on experience in ecommerce operations, customer support, branding, vector illustration, and print production management. With 7+ years of experience in creative design and customer-facing work, I help businesses stay organized, visually appealing, and customer-focused. I currently manage and operate a real-world custom printing and souvenir business, giving me practical experience in handling customers, personalized orders, marketing, production coordination, and fast-paced business operations. My expertise includes: • Ecommerce Customer Support • Shopify & Order Management • Canva Graphics & Marketing Content • Vector Illustration & Print Design • Sticker Proofing & Spot Color Preparation • Social Media Graphics & Branding • Personalized Product Coordination • Email & Chat Support • Administrative & Virtual Assistance • Customer Communication & Resolution Handling Tools & Software: • Adobe Illustrator • Photoshop • Canva • Inkscape Running my own printing and customization business has strengthened my skills in: ✔ Customer satisfaction ✔ Fast turnaround workflow ✔ Branding & visual presentation ✔ Sales & marketing psychology ✔ Handling revisions professionally ✔ Business operations & multitasking I combine creativity, organization, and strong communication skills to help businesses grow while maintaining a professional customer experience. If you’re looking for someone reliable, creative, detail-oriented, and business-minded — I’d love to work with you.