Thomas M.

I help SaaS, healthcare, and other companies make the big technology and strategy decisions and operational process improvements they can't afford to get wrong — as a fractional CTO, AI strategy consultant, or senior product leader. If you're a founder or executive who needs C-suite-caliber judgment without a full-time C-suite hire, that's exactly what I do. Expert-Vetted (top 1% on Upwork) · 100% Job Success · $500K+ earned on Upwork. Sophisticated clients have already bet half a million dollars on my judgment. Here's why: What I bring that most consultants can't: - Strategy pedigree: Former Senior Manager in Accenture's Strategy Practice; Global Segment Lead for Electronics & High Tech. Chicago Booth MBA. 30 years across Global 500 and startups. - Operator experience, not just advice: Founding CEO of a biotech startup. SVP of Transformation at the College of American Pathologists, where I led the digital transformation strategy for an entire medical specialty. Ran my own IT implementation firm for 5+ years. Built and ran a professional services division with P&L responsibility for 4+ years. - Regulated-industry depth: 30+ years in healthcare. Led HITRUST certification for a HIPAA-compliant SaaS company on the Salesforce platform. SOC2, ISO 9001, quality systems, SOPs, risk assessments. If your product touches PHI, I've already solved the problems you're about to hit. GLP, GMP, QMS, CCPA, GDPR, HIPAA, GLBA, PCI, AML/KYC, FERPA - I've run the compliance gauntlet in healthcare, financial services, insurance, and education. - Real technical chops: AWS and Salesforce certified in technical architecture, infrastructure, and operations. I don't just draw boxes — I can pressure-test what your engineers tell you. - AI strategy grounded in business value: I help companies figure out where AI actually creates ROI, from product strategy, build-vs-buy, vendor evaluation, governance, and implementation roadmaps to guardrails, permissions, and information security — without the hype. Engagements I take on: - Fractional CTO (ongoing, part-time executive leadership and advisory services) - AI strategy & AI product management - SaaS / mobile / web product management & product strategy - Business/technology strategy consulting and market entry - Digital and business transformation, process re-engineering, and program leadership A note on rates: I'm not the cheapest resource on this platform — I'm one of the most experienced. The Expert-Vetted badge means Upwork's own team has verified that; the $500K+ track record means clients agree. You hire me when the cost of a wrong decision far exceeds the cost of a right advisor. Message me and tell me about your business. The first conversation is about your problem, not my pitch.