Kathlene S.
Sales and Customer Service Expert
Hi there! I'm Kathlene, a dedicated Customer Service and Sales professional with 4+ years of experience in delivering top-notch support and driving results. Passionate about helping businesses grow, I excel at providing exceptional service with integrity and efficiency. Let’s work together to create success! 🚀 ✔ Billing ✔ Sales ✔ Customer Service ✔ Retail Support ✔ Telecommunications (Telco) ✔ Amazon Retail Support ✔ Online Chat Support ✔ CRM Systems (Salesforce) Skills & Competencies ✔ Customer Service & Support ✔ Sales & Upselling Techniques ✔ Order Processing & Returns ✔ Problem-Solving & Conflict Resolution ✔ Excellent Communication & Active Listening ✔ E-commerce & Retail Support ✔ CRM & Ticketing Systems ✔ Multitasking & Time Management ✔ Patience ✔ Ability to Handle Multiple Client Chats Simultaneously ✔ Familiarity with and personal use of Shopify, eBay, and Alibaba
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $21,383$21k
$6.8k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 10% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #8A2Billing60 freelancers · 🇵🇭 #4Top 13%🇵🇭#4 of 24
- #284Computer Skills2,550 freelancers · 🇵🇭 #158Top 11%🇵🇭#158 of 1,301
- #661Salesforce3,758 freelancers · 🇵🇭 #207Top 18%🇵🇭#207 of 1,007
- #754Customer Satisfaction3,986 freelancers · 🇵🇭 #367Top 19%🇵🇭#367 of 1,816
- #1,123CRM Software8,314 freelancers · 🇵🇭 #258Top 14%🇵🇭#258 of 1,776
- #1,319Sales9,827 freelancers · 🇵🇭 #525Top 13%🇵🇭#525 of 3,672
- #1,964Online Chat Support11,527 freelancers · 🇵🇭 #1,203Top 17%🇵🇭#1,203 of 6,896
- #1,969Social Media Management20,041 freelancers · 🇵🇭 #844Top 10%🇵🇭#844 of 7,196