Mert K.

Most CRM and automation setups end up half-working: half-migrated, half-automated, draining the team's time instead of saving it. I fix that. Over 15+ years across CRM architecture, marketing automation, and operations, I've built systems end to end and operated them afterward. I built a six-department operations platform from scratch for a major entertainment and retail group (Zoho Desk + CRM, with AI closing routine tickets over WhatsApp). I led a client-approved migration from GoHighLevel to Zoho One after finding a structural gap that made real accountability impossible on the old platform. And I delivered a full multi-pipeline HubSpot CRM build for an education client, mapping the entire lead-to-alumni lifecycle. I hold Make(dot)com and n8n certifications, and I use AI daily to build the systems, not just to talk about them. Tools: n8n, Make(dot)com, Zoho One (CRM, Blueprint, SalesIQ, Voice, Books), HubSpot, GoHighLevel, Claude API, OpenAI API, Oracle Fusion, REST APIs. If you need a CRM and automation partner who can architect, build, and operate the system end to end, let's talk.