Farheen B.

Hi, I'm a Virtual Assistant, HVAC Dispatcher, and Customer Service Specialist with 8 years of experience supporting home service businesses across the U.S. I specialize in dispatching, customer support, appointment scheduling, CRM management, and administrative tasks. I'm experienced with ServiceTitan, Housecall Pro, FieldEdge, Podium, QuickBooks, and Microsoft Office. I take pride in providing excellent customer service, staying organized, and helping businesses run smoothly. Whether you need a reliable dispatcher, CSR, CRM administrator, or virtual assistant, I'm ready to support your team with professionalism, accuracy, and a positive attitude. Core Skills: HVAC Dispatching • Customer Support • Appointment Scheduling • CRM Management • Virtual Assistance • Administrative Support • Data Entry • Email & Phone Support