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Hermaine Gem P.

Hermaine Gem P.

General Virtual Assistant

Virtual Assistant | Customer Support | Email & CRM Management | Billing & Technical Support. Managed customer accounts and resolved billing concerns, maintaining accurate records and ensuring timely payment tracking. Managed high-volume customer email inquiries while maintaining professional communication and fast response times.

🇵🇭Baclayon, Philippines$8/hr70% JSSSince Jun 2021

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,918 / 412k
🇵🇭Country#5,762 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $8.1k

World#33,364 / 412k
🇵🇭Country#5,869 / 56.3k
Total earnings
$14k

Billed in all: $15k

World#168,024 / 412k
🇵🇭Country#27,609 / 56.3k
Per project
$14k

$4.1k in the last 6 months

World#10,090 / 412k
🇵🇭Country#2,204 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$14.8k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13k$14k$15kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Mining

Ranked by MRR among everyone on Upwork with the skill.

  1. #6A2Billing60 freelancers · 🇵🇭 #3Top 10%
  2. #36Customer Service Analytics287 freelancers · 🇵🇭 #17Top 13%
  3. #91Google Workspace Administration835 freelancers · 🇵🇭 #33Top 11%
  4. #407Salesforce CRM3,059 freelancers · 🇵🇭 #107Top 13%
  5. #427Email Management4,968 freelancers · 🇵🇭 #209Top 9%
  6. #540Data Mining9,149 freelancers · 🇵🇭 #162Top 6%
  7. #1,477Technical Support11,267 freelancers · 🇵🇭 #795Top 13%
  8. #2,491Customer Support20,101 freelancers · 🇵🇭 #1,221Top 12%