Veronica A.
Medical Virtual Assistant
I'm a BPO professional with over 11 years of experience holding various roles that have equipped me with a comprehensive skill set and a deep understanding of customer engagement. With 2+ years of experience in healthcare revenue cycle management, I have a strong knowledge of medical terminology and skilled in EOB review, denial analysis, insurance verification, and charity adjustment. Proven ability to identify discrepancies, resolve claim issues, and improve reimbursement accuracy. Strong background in patient support within high-volume healthcare environments. Highly skilled in remote communication, CRM systems, and multitasking, with a strong commitment to data privacy and patient care.
Earnings and projects
Last 6 months ÷ 4.9 months active (since Jun 2026)
Last 6 months: $1.4k
Billed in all: $1,522$1.5k
$1.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 23% in Typing
Ranked by MRR among everyone on Upwork with the skill.
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- #1,199Typing5,170 freelancers · 🇵🇭 #579Top 23%🇵🇭#579 of 1,877
- #1,994General Transcription8,318 freelancers · 🇵🇭 #635Top 24%🇵🇭#635 of 1,812
- #3,991Technical Support11,267 freelancers · 🇵🇭 #2,330Top 35%🇵🇭#2,330 of 6,366
- #4,509Email Communication14,123 freelancers · 🇵🇭 #2,413Top 32%🇵🇭#2,413 of 6,862
- #5,244Email Support14,954 freelancers · 🇵🇭 #3,212Top 35%🇵🇭#3,212 of 8,734
- #6,729Customer Support20,101 freelancers · 🇵🇭 #3,284Top 33%🇵🇭#3,284 of 9,123
- #15,044Data Entry53,630 freelancers · 🇵🇭 #7,227Top 28%🇵🇭#7,227 of 21,670