Famela T.

Customer Service

I have been in the customer service industry for several years. In addition to being a front liner and providing customer satisfaction over the phone, I have also been a Quality Analyst. Presently I am a Team Leader giving support and developing 17 representatives. I have a solid foundation both in the Training and Quality Department and Operations. I can share my passion for furthering customer service experience that builds loyalty with your organization. I would appreciate the opportunity to contribute to your ongoing growth and continued success.