Gian Carlo D.

I'm a trusted and reliable expert. I have broad knowledge and expertise in terms on Customer Support. I received multiple awards from my previous companies and I was promoted as a trainer and handled multiple batch of new hire customer support. I'm a professional and I always take my task seriously to maintain 100% quality on each and every task. I've been a freelance Customer Support before and my previous clients gave me a high rating. I know time is significant so I respect deadlines and make sure to accommodate with my clients request. I'm a Fast Learner: This is due to my excellent knowledge of technologies and comprehensive understanding. I can Multi-task: Doing additional tasks while working on the main task is easy as walking for me. I'm a Computer Savvy: Learning new tools or software is easier for me compared to an average person. I'm Loyal and Honest: I can work alone without supervision, and I always stay with my company as much as possible. I'm Creative: I can think outside the box when looking for more possible options on resolving a particular issue while making sure it's within company protocols. I'm a Workaholic: I love working, and I always accept over time if it's available. Thank you for taking the time to read my profile. I'm very excited to work with you!