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Ma Abigail B.

Ma Abigail B.

Customer Service| Quality Specialist/Virtual Assistant

Hi I'm a new to freelancing and I'm Goal- oriented and motivated with 12 years of experince in BPO (Business Process Outsourcing) industry. Proven expert at helping customers by finding creative solutions. Passionate about providing stellar service. Seeking to apply my customer service abilities as wells as my sales and collection skills at your company. Possess proven communication skills and strong work ethic that will aid your company in meeting its milestones.

🇵🇭Olongapo, Philippines$4/hr100% JSS3.35 (6)Since Jun 2021
GlobeUpwork

Earnings and projects

MRR
$608

Last 6 months ÷ 6

World#69,752 / 412k
🇵🇭Country#13,832 / 56.3k
Revenue, last 30 days
$510

Last 6 months: $3.6k

World#62,248 / 412k
🇵🇭Country#13,457 / 56.3k
Total earnings
$35k

Billed in all: $37k

World#99,840 / 412k
🇵🇭Country#16,243 / 56.3k
Per project
$5k

$1.2k in the last 6 months

World#35,008 / 412k
🇵🇭Country#8,256 / 56.3k
Projects, last 6 months
3

Across 4 contracts

25% fixed75% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
7

Across 11 contracts

18% fixed82% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$37k+$510 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.0k$36.5k$37.0kOct 8Oct 23Nov 7

Skill rankings: Top 20% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #594Product Knowledge2,128 freelancers · 🇵🇭 #387Top 28%
  2. #850Order Tracking2,668 freelancers · 🇵🇭 #609Top 32%
  3. #1,157Customer Satisfaction3,986 freelancers · 🇵🇭 #607Top 29%
  4. #2,157Sales9,827 freelancers · 🇵🇭 #942Top 22%
  5. #3,388Email Communication14,123 freelancers · 🇵🇭 #1,918Top 24%
  6. #4,103Email Support14,954 freelancers · 🇵🇭 #2,595Top 27%
  7. #5,171Customer Support20,101 freelancers · 🇵🇭 #2,667Top 26%
  8. #6,335Administrative Support27,851 freelancers · 🇵🇭 #3,345Top 23%