Mazen S.

🥇 Top Rated Plus (Top 3% on Upwork) ⭐️ 5★ Rated by clients worldwide 🎯 100% Success Rate I design AI-powered operational systems that reduce manual workload, improve visibility, and help businesses scale internal workflows efficiently. My work focuses on workflow architecture, operational automation, AI-assisted systems, CRM/process automation, analytics pipelines, and human-in-the-loop AI workflows using tools like n8n, Make, OpenAI APIs, custom integrations, and internal tooling. I specialize in identifying operational bottlenecks and redesigning fragmented processes into scalable systems that teams can actually maintain long term. Some examples of systems I’ve built or redesigned include: • AI-assisted lead handling workflows using full conversation context • Revenue recovery systems for abandoned users and failed renewals • Internal Chrome extensions for operational teams • Real-time analytics and KPI tracking systems • CRM and workflow orchestration pipelines • Searchable transcript and operational knowledge systems • Automated follow-up and engagement workflows • AI-assisted customer support and sales operations My approach is not just about connecting tools. The real focus is understanding the business logic, operational pain points, and workflow bottlenecks behind the process, then designing systems that improve efficiency, reduce operational costs, recover missed revenue opportunities, and increase scalability. Tech Stack & Tools: n8n, Make (Integromat), OpenAI APIs, ChatGPT, Python, JavaScript, Chrome Extensions, Supabase, Google Sheets, Airtable, Slack, Webhooks, APIs, CRM Systems, Automation Platforms, Workflow Orchestration, AI Integrations, Analytics Systems, and Internal Tooling. I build systems that are practical, scalable, and designed around real operational outcomes.