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Pop S.

Pop S.

Customer service & translation

All of my professional career was based on interaction with clients. In the past 6 years, I migrated to fully online work, providing Virtual Assistant services and customer support (T&T - Track and Trace), engaging with clients with the help of various technologies such as Magento, Live Agent, Skype, over the phone (with Ringover), via emails, Facebook, etc. I am accustomed to working with Microsoft Office packages and Chat GPT 4 for processing data and extraction. In my spare time, I also translate from English to Romanian (more technical) content as an online job for a company based in the Czech Republic. In my physical interaction with clients, as a pharmacist in Romania, I had contact with clients of all ages and from various backgrounds with different kinds of needs. As an administrator at a printer in London, I’ve dealt with another type of client interaction. I was in contact with them by email, chat, phone, or in person. I had to deliver their orders on time and with maximum attention. I like to start new experiences, I am confident in myself, I am well-organised, and I pay attention to details. With all this being said, I can't wait to be part of a friendly and supportive team working together to deliver exceptional service.

🇵🇾Asuncion, Paraguay$6/hr90% JSS5.00 (2)Since Jun 2021

Earnings and projects

MRR
$79

Last 6 months ÷ 6

World#140,811 / 412k
🇵🇾Country#58 / 133
Revenue, last 30 days
$0

Last 6 months: $476

Total earnings
$35k

Billed in all: $37k

World#99,336 / 412k
🇵🇾Country#38 / 133
Per project
$5.8k

$476 in the last 6 months

World#29,590 / 412k
🇵🇾Country#15 / 133
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇾Country#44 / 133
Projects in all
6
0% fixed100% hourly
World#250,292 / 412k
🇵🇾Country#70 / 133

Earnings, last 30 days

$36.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.0k$36.5k$37.0k$37.5kOct 8Oct 23Nov 7

Skill rankings: Top 31% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #139Generative AI Prompt325 freelancers · 🇵🇾 #1Top 43%
  2. #480Administrate1,357 freelancers · 🇵🇾 #2Top 35%
  3. #2,294ChatGPT5,588 freelancers · 🇵🇾 #3Top 41%
  4. #2,774Claude5,112 freelancers · 🇵🇾 #2Top 54%
  5. #3,998Microsoft Word12,572 freelancers · 🇵🇾 #3Top 32%
  6. #4,912Translation15,921 freelancers · 🇵🇾 #10Top 31%
  7. #11,461Microsoft Excel32,523 freelancers · 🇵🇾 #4Top 35%
  8. #15,069Customer Service37,167 freelancers · 🇵🇾 #8Top 41%