Darlene Shane C.

Hi! I’m an experienced Virtual Assistant with a background in administrative support, customer service, healthcare recruitment, scheduling, and real estate assistance. I help businesses stay organized and keep their daily operations running smoothly. From handling customer inquiries to managing records and coordinating schedules, I can take care of the details so you can focus on growing your business. Here’s how I can help you: * Administrative Support: Data entry, recordkeeping, document preparation, payment tracking, and updating spreadsheets. * Customer Service: Handling email, chat, and phone inquiries, resolving customer concerns, processing requests, and following up with clients. * Healthcare Support: Appointment scheduling, cancellations, rescheduling, patient inquiries, and coordinating information with the appropriate team. * Recruitment Support: Applicant sourcing, resume screening, interview scheduling, candidate follow-ups, and recruitment tracking. * Virtual Assistance: Email management, calendar coordination, online research, CRM updates, and daily task management. * E-commerce Support: Processing orders, managing product listings, preparing invoices, tracking payments, and assisting customers with shipping and order concerns. * Real Estate Support: Lead follow-ups, appointment setting, database management, and updating property information. I’m familiar with tools such as Google Workspace, Microsoft Office, Google Sheets, Shopify, Meta Business Suite, RingCentral, Zoom, and various recruitment and CRM platforms. I value clear communication, accurate work, and following through on assigned tasks. I can work independently, adapt to different business processes, and learn new systems as needed. If you need someone who can help manage your daily tasks and provide dependable support, let’s connect and discuss how I can help your business.