Jeremiah G.

Need a reliable VA who can handle customers, Shopify, admin tasks, and day-to-day operations without constant supervision? I’m a Top-Rated Plus Virtual Assistant with 5+ years of experience supporting businesses with customer service, e-commerce operations, Shopify, order management, admin support, and back-office tasks. I currently support an Australian e-commerce business, handling customer enquiries, order processing, Shopify tasks, artwork/order coordination, issue resolution, shipping updates, and day-to-day operational support. This has given me hands-on experience working in a fast-paced environment where accuracy, communication, and attention to detail matter. Here’s what I can help you with: • Customer service via email, chat, and support platforms • Shopify order management and store support • E-commerce administration and order processing • Virtual assistant and back-office support • Data entry, research, and document management • Order tracking and shipping coordination • Customer issue resolution and follow-ups • Help desk and ticket management • CRM and administrative tasks • Canva, Photoshop, and basic graphic editing • General business and operations support Tools I have experience with: Shopify • Help Scout • HubSpot • Xero • Canva • Adobe Photoshop • Microsoft Office • Google Workspace I’m comfortable following established processes, learning new systems, handling repetitive tasks accurately, and taking ownership of customer and operational issues when they arise. If you’re looking for someone dependable who can become a consistent part of your workflow rather than simply completing one-off tasks, I’d be happy to discuss how I can help. 5+ years of VA/BPO experience | 11,000+ Upwork hours | 100% Job Success | Top-Rated Plus