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Araksya K.

Araksya K.

Customer Support Manager | Email & Chat Support | 6+ Years Exp.

Looking for a reliable, experienced, and client-focused Customer Support Specialist? You’re in the right place. Having over 6 years of experience deliver excellent customer service and administrative support to international clients. My goal is to ensure customer satisfaction, retention, and smooth daily operations so you can focus on growing your business. ✅ Customer Support Expertise • High-quality customer service with proven satisfaction results • Strong written & verbal communication skills • Email, live chat, and online chat support • CRM tools (Zendesk, Intercom, HubSpot, Freshdesk, etc.) • Ticket management and escalation handling ✅ Why Clients Choose Me • Professional, reliable, and detail-oriented • Strong multitasking and time management skills • Compassionate, patient, and solution-driven approach • Dedicated to meeting deadlines without compromising quality • Honest, trustworthy, responsible, respectful, and working at a fast pace I take pride in helping businesses build stronger customer relationships and ensuring every client interaction is positive. If you’re looking for a dedicated partner to support your customers and business operations, let’s connect! 📩 Let’s discuss how I can support your team.

🇦🇲Yerevan, Armenia$18/hr100% JSS4.98 (27)Since Jun 2021

Earnings and projects

MRR
$6

Last 6 months ÷ 6

World#176,438 / 412k
🇦🇲Country#663 / 1,832
Revenue, last 30 days
$0

Last 6 months: $33

Total earnings
$20k

Billed in all: $20k

World#141,494 / 412k
🇦🇲Country#866 / 1,832
Per project
$534

$33 in the last 6 months

World#176,580 / 412k
🇦🇲Country#1,006 / 1,832
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇦🇲Country#503 / 1,832
Projects in all
37

Across 39 contracts

74% fixed26% hourly
World#81,187 / 412k
🇦🇲Country#407 / 1,832

Earnings, last 30 days

$20.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19,750$20,000$20,250$20,500Oct 8Oct 23Nov 7

Skill rankings: Top 46% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #49LiveAgent87 freelancers · 🇦🇲 #1Top 56%
  2. #165Customer Service Chatbot341 freelancers · 🇦🇲 #1Top 48%
  3. #231Live Chat Software438 freelancers · 🇦🇲 #1Top 53%
  4. #387Intercom744 freelancers · 🇦🇲 #1Top 52%
  5. #648Ticketing System1,296 freelancers · 🇦🇲 #1Top 50%
  6. #682Email1,368 freelancers · 🇦🇲 #1Top 50%
  7. #946Gorgias1,588 freelancers · 🇦🇲 #1Top 60%
  8. #1,161Customer Care2,153 freelancers · 🇦🇲 #2Top 54%