Jhake B.

Dedicated and persuasive professional with nearly 1 year of customer service experience, specializing in cold calling, lead engagement, and appointment setting. Skilled in initiating outbound calls, qualifying prospects, and scheduling appointments with accuracy and professionalism. Proven ability to handle rejections calmly, maintain consistent call volume, and build rapport quickly to generate interest and drive conversions. Experienced in using CRM tools, managing call scripts, and supporting sales teams by setting quality appointments and following up effectively. Strong communicator with a goal-oriented mindset and a passion for customer interaction. Core Skills and Competencies: Outbound cold calling and lead generation Setting appointments and scheduling follow-ups Excellent verbal and written communication Active listening and objection handling CRM software and data entry Strong interpersonal and persuasive skills Time management and task prioritization Ability to work independently and in a team Customer needs assessment and solution offering