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Christian James A.

Christian James A.

Customer Service Rep/Technical Support Supervisor

I have been in BPO industry for quite a long time, I may say that I already have the knowledge on how to properly handle every kind of clients. I would love to work for your company and provide my service in any means. I already experienced to be a Rep to Supervisor from actively taking calls to managing my own team. I love to be challenge in any way and provide my insight and come up with a fast resolution. I know that I'm the person your looking for. Can't wait to work with you.

🇫🇮Oulu, Finland$15/hr95% JSSSince Jun 2021

Earnings and projects

MRR (estimate)
≈$3k

An estimate from an earlier read

World#12,733 / 412k
🇫🇮Country#29 / 569
Revenue, last 30 days
$2.9k

Last 6 months: $18k

World#13,426 / 412k
🇫🇮Country#23 / 569
Total earnings
$124k

Billed in all: $129k

World#30,222 / 412k
🇫🇮Country#35 / 569
Per project
$41k

$18k in the last 6 months

World#1,437 / 412k
🇫🇮Country#4 / 569
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇫🇮Country#173 / 569
Projects in all
3

Across 7 contracts

29% fixed71% hourly
World#304,140 / 412k
🇫🇮Country#465 / 569

Earnings, last 30 days

$129k+$2.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$126k$128k$130kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 2% in Communication Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Answered Ticket446 freelancers · 🇫🇮 #1Top 4%
  2. #22Hardware Troubleshooting642 freelancers · 🇫🇮 #1Top 3%
  3. #38Communication Skills2,224 freelancers · 🇫🇮 #1Top 2%
  4. #46Product Knowledge2,128 freelancers · 🇫🇮 #1Top 2%
  5. #53Communication Etiquette1,807 freelancers · 🇫🇮 #1Top 3%
  6. #96Customer Experience2,788 freelancers · 🇫🇮 #1Top 3%
  7. #98SEO Performance2,098 freelancers · 🇫🇮 #1Top 5%
  8. #114Customer Satisfaction3,986 freelancers · 🇫🇮 #2Top 3%