Opal J.

Agile Project Analyst/Customer Service/Admin Support/ Data Entry

As a customer service representative, I can analyze situations, listen effectively, communicate clearly, and solve problems under pressure. I currently have more than 8 years experience as well as being proficient in back office duties. I have a passion for exceptional customer service both internally and externally. As a natural inclined leader I aspire to elevate, inspire teamwork and collaboration. Great customer service to me means exceeding the internal and external expectations of those whom I serve. I was able to display this continually and most recently with Alorica {​Jamaica}​ where I was both a Reservation Specialist and a Customer Service Specialist.