Gilbert P.
Technical Support Specialist
I'm a Technical Support Specialist who has significant experience in providing suggestions/solutions to customers regarding the product/service they're using. Due to my analytical skills and ability to convey technical jargons to layman's terms so customers can easily understand, I got the Subject Matter Expert position in my past job where I mainly handled complicated technical issues and escalations. If you need someone to handle the customer/technical support side of your product/service, I'm your go-to guy and will help your product users with whatever questions or issues they have.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $99,084$99k
$12k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Product Research
Ranked by MRR among everyone on Upwork with the skill.
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