Klester John M.

As an experienced Training and Quality Manager, Learning Design Professional, and Knowledge Base administrator, I help businesses understand their employee learning needs, develop training and onboarding strategies, and create a Quality Assurance Program that aligns with the organization's Values and Bottom-line. 🌐 Fully Remote & Reliable: I've worked remotely and collaborated with global teams in diverse industries (US, Australia, India, Philippines) since 2014. I'm familiar with Zoom, Slack, Google, Miro, Asana, Notion, and Microsoft collaboration tools for remote collaboration. 🐈 Driven by Curiosity: I use my curiosity to thoroughly understand my client’s (= YOUR) business and goals. 🔍 As a Learning professional, I analyze your employees' training needs to develop effective learner-centric content and strategies. ✍ As a Process Trainer, I ensure that the onboarding and upskilling reflect your brand identity and resonate with your employees by matching your Values with your employee's needs/wants. ❤️ Motivated by Passion: My passion is to ensure that all staff is adequately equipped with the right training to be successful, and in turn make YOU, the business owner, successful. I am also equally passionate about creating excellent customer experience. I'm particularly interested in health, technology, pet/cat products, tourism, and consumer goods. 💬 If you feel I may be a good fit for your project, let's talk! To be part of an exciting project, I am open to adjusting my rate to fit your budget.