Dayan T.

I know how hard it is to find someone who can confidently pick up the phone, handle objections, and still deliver consistent results — that’s exactly what I do. For the past 5 years, I’ve been generating leads and booking appointments through cold calling, mainly in real estate. I’m comfortable having conversations with complete strangers, finding out their needs, and moving the conversation forward without sounding scripted or pushy. My experience includes communicating with clients over phone and via email. I am a Multilingual - hindi, English and Urdu. I have used tools like ZenDesk, Fresh Desk, Zoho Sales IQ, Suite CRM, Zoho CRM, Mojo Sales, Podio and similar. I honor deadlines, and don't make promises that I can't keep. I am a team player and contribute in whatever capacity i am needed. I look forward to working with you in providing excellent customer service and anything else you may need help with! Skills and Achievements: • Proven customer support experience. • Strong phone contact handling skills and active listening. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, priorities, and manage time effectively • Cold Calling • Resolve Customer Complaints via phone and email. • Web Research • Lead Generation • Data Entry • Telemarketing