Krisbel Charlotte E.
Bilingual Virtual Assistant | Customer Service & Case Coordination
Hi! I'm Krisbel Enriquez, a bilingual virtual assistant with a strong background in effective communication, case management and customer service. Throughout my career, I have worked in various roles that have allowed me to develop advanced technical skills and a strong ability to handle multiple tasks at the same time. What can I offer you? Effective Communication: I am fluent in English and Spanish, and have experience interacting with clients from diverse cultures and backgrounds. Case Coordination: I have managed the intake and follow-up of clients in legal counsel, ensuring a smooth and efficient transition. Client Service: My experience in legal advice sales and consultation management has taught me to resolve issues quickly and effectively, always with a friendly and professional approach. Technical Skills: I am proficient in the use of tools such as Word, Excel, Google Calendar, Meta Business Suite, GoTo Connect, Slack, Aircall and Hubspot CRM. Digital Marketing and Social Media Management: I have managed marketing campaigns, community management, SEO and SEM, ensuring an effective and engaging online presence for the brands I have worked with. I'm excited about the possibility of collaborating with you and helping you achieve your goals. If you're looking for someone committed, detail-oriented and with a strong focus on customer satisfaction, don't hesitate to contact me - I'm here to help!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.1k
Billed in all: $29,495$29k
$8.1k in the last 6 months
Across 2 contracts
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Meeting Notes
Ranked by MRR among everyone on Upwork with the skill.
- #5GoToConnect15 freelancers · 🇦🇷 #1Top 33%🇦🇷#1 of 1
- #11Meeting Notes201 freelancers · 🇦🇷 #1Top 5%🇦🇷#1 of 3
- #32Call Scheduling307 freelancers · 🇦🇷 #2Top 10%🇦🇷#2 of 9
- #89Case Management585 freelancers · 🇦🇷 #2Top 15%🇦🇷#2 of 8
- #99Immigration Law781 freelancers · 🇦🇷 #6Top 13%🇦🇷#6 of 27
- #286Spanish3,288 freelancers · 🇦🇷 #31Top 9%🇦🇷#31 of 312
- #566Salesforce3,758 freelancers · 🇦🇷 #5Top 15%🇦🇷#5 of 30
- #684Scheduling6,335 freelancers · 🇦🇷 #6Top 11%🇦🇷#6 of 57