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Krisbel Charlotte E.

Krisbel Charlotte E.

Bilingual Virtual Assistant | Customer Service & Case Coordination

Hi! I'm Krisbel Enriquez, a bilingual virtual assistant with a strong background in effective communication, case management and customer service. Throughout my career, I have worked in various roles that have allowed me to develop advanced technical skills and a strong ability to handle multiple tasks at the same time. What can I offer you? Effective Communication: I am fluent in English and Spanish, and have experience interacting with clients from diverse cultures and backgrounds. Case Coordination: I have managed the intake and follow-up of clients in legal counsel, ensuring a smooth and efficient transition. Client Service: My experience in legal advice sales and consultation management has taught me to resolve issues quickly and effectively, always with a friendly and professional approach. Technical Skills: I am proficient in the use of tools such as Word, Excel, Google Calendar, Meta Business Suite, GoTo Connect, Slack, Aircall and Hubspot CRM. Digital Marketing and Social Media Management: I have managed marketing campaigns, community management, SEO and SEM, ensuring an effective and engaging online presence for the brands I have worked with. I'm excited about the possibility of collaborating with you and helping you achieve your goals. If you're looking for someone committed, detail-oriented and with a strong focus on customer satisfaction, don't hesitate to contact me - I'm here to help!

🇦🇷La Plata, Argentina$10/hr95% JSS1.61 (5)Since Jun 2021

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,942 / 412k
🇦🇷Country#419 / 4,639
Revenue, last 30 days
$1.3k

Last 6 months: $8.1k

World#32,802 / 412k
🇦🇷Country#380 / 4,639
Total earnings
$28k

Billed in all: $29k

World#115,477 / 412k
🇦🇷Country#1,189 / 4,639
Per project
$5.6k

$8.1k in the last 6 months

World#30,908 / 412k
🇦🇷Country#344 / 4,639
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,096 / 412k
🇦🇷Country#1,409 / 4,639
Projects in all
5

Across 7 contracts

0% fixed100% hourly
World#266,045 / 412k
🇦🇷Country#2,663 / 4,639

Earnings, last 30 days

$29.5k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$28k$29k$30kOct 9Oct 24Nov 8

Skill rankings: Top 5% in Meeting Notes

Ranked by MRR among everyone on Upwork with the skill.

  1. #5GoToConnect15 freelancers · 🇦🇷 #1Top 33%
  2. #11Meeting Notes201 freelancers · 🇦🇷 #1Top 5%
  3. #32Call Scheduling307 freelancers · 🇦🇷 #2Top 10%
  4. #89Case Management585 freelancers · 🇦🇷 #2Top 15%
  5. #99Immigration Law781 freelancers · 🇦🇷 #6Top 13%
  6. #286Spanish3,288 freelancers · 🇦🇷 #31Top 9%
  7. #566Salesforce3,758 freelancers · 🇦🇷 #5Top 15%
  8. #684Scheduling6,335 freelancers · 🇦🇷 #6Top 11%