Crystal Gale D.

Marketing Ops & Automation | CRM, Automation, Workflows

𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙨𝙘𝙖𝙡𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨? 🚀 🏆 Top Rated | 100% Job Success ⚡ GoHighLevel Specialist & A2P 10DLC Compliance specialist | Systems & Automation for Agencies, Coaches, Service Providers, Local Businesses, Wellness, Fitness & More Your GoHighLevel is set up. But is it actually working? Most businesses hire someone to build their GHL once, then it sits there... slowly breaking. Workflows stop firing. Leads don't get followed up. Pipelines become a mess. And no one knows how to fix it. I'm the person who keeps your GoHighLevel running. I'm a Tech VA who specializes in the ongoing work that keeps your GHL clean, organized, and doing what it's supposed to do so you can focus on revenue, not troubleshooting :) 𝗪𝗛𝗔𝗧 𝗜 𝗛𝗔𝗡𝗗𝗟𝗘 𝗜𝗡 𝗚𝗢𝗛𝗜𝗚𝗛𝗟𝗘𝗩𝗘𝗟: 𝑫𝒂𝒊𝒍𝒚 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 & 𝑴𝒂𝒊𝒏𝒕𝒆𝒏𝒂𝒏𝒄𝒆 - CRM cleanup (pipelines, contacts, duplicates, tags) - Workflow monitoring & troubleshooting ("why didn't this fire?") - Lead management & organization - User permissions & sub-account setup - Testing automations to catch breaks before clients notice 𝑾𝒐𝒓𝒌𝒇𝒍𝒐𝒘𝒔 & 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏𝒔 - SMS & email sequences (follow-ups, nurturing, reminders) - Appointment booking & confirmation flows - No-show reduction automations - Speed-to-lead setup (2-way SMS/email) - Review request & rebooking sequences - Onboarding & welcome flows 𝑰𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒐𝒏𝒔 & 𝑻𝒆𝒄𝒉 𝑺𝒆𝒕𝒖𝒑 - Zapier connections (GHL ↔ other tools) - Calendar integrations (GHL native, Calendly, Google) - Payment processing (Stripe triggers & workflows) - Meta lead forms → GHL pipeline - Migration support (moving from Kajabi, HubSpot, Calendly, etc.) - Form connections & webhook troubleshooting 𝑭𝒖𝒏𝒏𝒆𝒍 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 - Opt-in forms & thank-you pages - Landing page adjustments (copy, links, buttons) - Funnel flow review & optimization A2P 10DLC Compliance - Approval of A2P Registration - Campaign Approval - Ensure compliance with: • Carrier policies • Opt-in language • Terms & Conditions • Privacy Policy 𝗪𝗛𝗢 𝗜 𝗪𝗢𝗥𝗞 𝗕𝗘𝗦𝗧 𝗪𝗜𝗧𝗛: ✅ Agencies running GHL for multiple clients who need reliable backend support ✅ Founders tired of being the only one who knows how things work ✅ Service businesses (coaches, consultants, local services) who want systems that actually work ✅ Teams who need someone proactive, not reactive 𝗪𝗛𝗔𝗧 𝗠𝗔𝗞𝗘𝗦 𝗠𝗘 𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧: 🔹 I'm a systems thinker, not just a task-taker I don't just "do the thing." I ask: Why is this breaking? How can we prevent this? What's the user experience? 🔹 I communicate clearly You'll never wonder what I'm working on. I document changes, flag issues early, and keep you in the loop without needing to be micromanaged. 🔹 I'm honest about what I know (and don't know) If something's outside my wheelhouse, I'll tell you upfront. I have a strong GHL community network to pull from when needed: no guessing, no disappearing. 🔹 I think long-term I'm not here for quick one-offs. I want to be your go-to person for ongoing GHL support so you never have to worry about "who's handling this?" My background: I bring 3+ years of experience in customer success, operations, and marketing automation for SaaS companies. I've managed CRMs, built workflows, supported clients through onboarding, and troubleshoot tech issues daily. I'm newer to offering GHL as a service on Upwork (being transparent), but I've been working in marketing tech and automation tools for years. I learn fast, test thoroughly, and care about making systems actually usable, not just technically functional. Let's see if we're a fit: 📨 If your GoHighLevel needs someone to maintain, improve, or troubleshoot what you've already built, let's talk. 📨 Send me a message with: What you're currently using GHL for What's frustrating you or not working What you wish was running smoother I'll let you know if I can help and if not, I'll be honest about it. 🔥 Talk soon! Crystal