Catherine T.

Hi, my name is Cate and I'm currently managing the family-owned small business. I was also previously employed as a customer service representative and account specialist for PayPal and JPMorgan Chase & Co. respectively. I have over a decade of customer service experience and trainings, hence, honing the following skills: - Exemplary customer service support (Phone, Email, Chat) - Google platforms proficiency - Technical support - Retention engagement - Kana & Outlook proficiency - Cascading emails and reports - Profiling and analysis skills For my managerial stint, I have developed my sales and marketing skills profoundly in a short period of time. I am passionate and adaptable. I put my heart in the project and company I work for. The mission is to always meet the goal. I strive to experience and learn new things. I mainly want to be productive. I am excited for us to work together and help you in achieving your business' goals.