Jeony Cris P.

Operations Specialist helping e-commerce and apparel brands keep orders, customers, and vendors running smoothly. I bring 4+ years of experience supporting a North American sports apparel company that scaled from $3M to $10M CAD, managing high-volume order flow, customer operations, and global factory coordination. In my current role, I handle: ~70 orders per week end-to-end ~70 customer tickets daily Coordination with 8 international factories (China & Pakistan) Cross-functional support between Sales, Production, and Customers Team leadership and training for CSR staff I’m known for being reliable under pressure, highly detail-oriented, and easy to work with in fast-paced remote environments. 💡 How I can help your business ✔ Keep your Shopify or e-commerce order flow organized ✔ Reduce customer follow-up and fulfillment delays ✔ Support vendor and factory communication ✔ Maintain clean and accurate operational data ✔ Provide steady support during high-volume periods 🛠️ Systems & Tools Deconetwork • Shopify • Monday • Airtable • Zoho Workdrive • ShipStation • ClickShip • RingCentral • Uphance I am fully available for U.S., Canada, or Australian business hours and open to long-term collaboration. If you’re looking for a dependable operations partner, I’d be happy to support your team. — Jeony