Ma Micaella M.

I am a highly organized and adaptable professional with a proven track record of managing complex administrative and healthcare-related tasks. With a Bachelor of Science in Business Administration, my career has been focused on streamlining operations and leading teams to success. I am fluent in English and excel at both written and verbal communication. My Core Skills & Strengths: Administrative & Healthcare Support: I have extensive experience in accurate data entry, managing calendars, and handling high volumes of inbound/outbound calls. My background includes a strong focus on healthcare, with expertise in insurance verification, provider credentialing, and medical coding. Team Leadership & HR Coordination: I've successfully managed team workflows, ensuring the accurate and timely completion of tasks. A unique part of my experience includes my role in Human Resources, where I sourced, screened, and onboarded new virtual assistants, strategically placing them to maximize team performance. Problem-Solving & Adaptability: I am known for my ability to quickly adapt to new challenges and find effective solutions in fast-paced environments. Key Accomplishments: - Managed team workflows for critical healthcare processes, including insurance transitions and patient note reviews. - Sourced and onboarded new virtual assistants, including physicians and nurses, ensuring a smooth and efficient integration into their teams. - Expertly handled provider credentialing, with a specialization in hospitalists. - Successfully extracted CPT codes and cleaned electronic health records data for accuracy. I am dedicated to bringing my multi-faceted skills to your next project to help you achieve your goals. Let's get started! 520 741 8