Farjana Akhtar T.

Hi, I’m Farjana Hayat. I’m a Discord Community Manager with 5+ years of experience managing and growing online communities from 1K to 70K+ members across Web3, AI, Gaming, Education, Coaching, and other online brands. I help teams with more than moderation. I manage daily community operations, improve engagement, organize Discord servers, support members, and build systems that make communities easier to manage as they grow. Here’s what I can help with: • Discord server setup and organization: channels, roles, permissions & onboarding • Daily community management, moderation & member support • Engagement activities: AMAs, events, giveaways, discussions & campaigns • Member retention and community engagement • Bots, automations, verification, tickets & security systems • Community operations across Discord, Telegram, Reddit, X, Skool & Whop I’ve worked with NFT, Crypto, Web3, AI, Gaming and Education communities, including both new communities and established servers. I also have experience supporting Shopify/eCommerce brands with: • Live chat and customer support • Customer questions and issue resolution • Order updates, refunds and general assistance Tools I’ve worked with include Discord, Telegram, Reddit, X/Twitter, Skool, Whop, Shopify, MEE6, Dyno, Carl-bot, Wick, Ticket Tool, Collab.Land, Guild.xyz, Zapier, Notion and custom Discord automation. I focus on keeping communities organized, active, safe and welcoming while taking the day-to-day workload off your team. If you need someone who can handle community management, moderation and member/customer support, feel free to reach out.