Raquel M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

⚡ Want to focus on growth while I handle the day-to-day? I’m here to help lighten your load with reliable customer service support, collections, and admin tasks—so you can focus on what matters most: growing your business. 🔥 How I Can Support You 📧 Friendly & efficient Customer Service (Email, Live Chat & Phone) 💸 Gentle but effective Payment Collections & Follow-ups ⚠️ Calm Escalation & Dispute Management 📦 Accurate Order Processing, Refunds & Returns 📋 Organized CRM & Helpdesk Ticketing 🖥️ Dependable Virtual Assistance & Admin Support 🛍️ Product Listing & Blog Writing 🔍 Basic SEO to help your content shine 🎨 Canva for simple, clean designs 🛒 Shopify Expertise 🏪 Store Management with care 📝 Product Uploads & Descriptions done right 🤝 Coordinating smoothly with Suppliers 🔄 Timely Product Updates 💡 What You Can Expect From Me 🔍 Detail-focused 💬 Clear, respectful communication 📅 Organized, dependable, and proactive ✅ Resourceful, patient, and quick to learn ⚡ Open to feedback and coaching 🧰 Tools I’m Comfortable With 🛍️ eCommerce & Support: Shopify WooCommerce Airbnb Host Portal 📞 CRM & Helpdesk: Zendesk Freshdesk HubSpot Salesforce Zoho CRM Gorgias Reamaze Tawk.to 💼 Accounting & Collections: NetSuite QuickBooks iERP Stripe PayPal 💬 Communication & Collaboration: RingCentral Slack Microsoft Teams Zoom Gmail Outlook Grasshopper 📋 Productivity & Project Management: Notion Trello Asana ClickUp Calendly Google Workspace Microsoft Office Canva 🌟 Let’s work together to make your business run smoother and your customers happier. Feel free to reach out anytime—I’m ready to support your goals!