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Angelene B.

Angelene B.

Executive & E-commerce Virtual Assistant | Customer Support | HR

I’m a reliable and proactive Executive Assistant, Virtual Assistant, and HR Operations Specialist with 4+ years of experience supporting founders, CEOs, and remote teams across the US, UK, and AU. I specialize in bringing structure, organization, and follow-through to fast-paced businesses—managing operations behind the scenes so leaders can stay focused on growth. What sets me apart is my ability to own processes, improve workflows, and execute consistently—not just complete tasks. 🔹 Executive Assistant & Operations Support I manage high-volume inboxes and complex calendars, coordinate across teams, and ensure deadlines, priorities, and follow-ups are always on track. I take full ownership of executive support—protecting time, organizing workflows, and keeping operations running smoothly. I also build SOPs, systems, and task tracking processes to improve efficiency and reduce bottlenecks. 🔹 HR & Recruitment Coordination Experienced in end-to-end recruitment, including sourcing, screening, interviewing, onboarding, and coordination. I support growing teams by building structured hiring processes and maintaining clear communication between candidates and stakeholders. 🔹 E-Commerce & Customer Support Hands-on experience supporting e-commerce brands (health & wellness products) using Shopify, Wix, and WooCommerce. I handle customer inquiries, order management, and support systems using Gorgias, Help Scout, and RepliDesk, ensuring a smooth and professional customer experience. 🛠️ Tools & Systems Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) YouTrack (ticketing & workflow management) Gorgias, Help Scout, RepliDesk (customer support) Shopify, Wix, WooCommerce Zoho Recruit, Zoho People Xero (invoicing & financial support) Slack, Asana, ClickUp, Notion, Canva, ChatGPT ✨ How I Add Value ✔ Keep calendars, inboxes, and operations organized and under control ✔ Improve workflows and create systems that scale ✔ Ensure nothing falls through the cracks ✔ Communicate clearly and follow through consistently ✔ Take initiative and solve problems without constant direction If you’re looking for an Executive Assistant or Operations Support who is reliable, detail-oriented, and proactive, I’d love to support your business. 💬 Let’s connect—send me a message or invite me to your job, and let’s discuss how I can help streamline your operations and support your growth.

🇵🇭Marikina City, Philippines$12/hr90% JSS5.00 (2)Since Jul 2021

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,994 / 412k
🇵🇭Country#2,644 / 56.3k
Revenue, last 30 days
$2.2k

Last 6 months: $12k

World#19,276 / 412k
🇵🇭Country#2,136 / 56.3k
Total earnings
$36k

Billed in all: $39k

World#97,057 / 412k
🇵🇭Country#15,763 / 56.3k
Per project
$6k

$3k in the last 6 months

World#28,575 / 412k
🇵🇭Country#6,837 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,816 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
6

Across 8 contracts

0% fixed100% hourly
World#250,293 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$38.9k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36k$38k$40kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Email Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #66Human Resources1,151 freelancers · 🇵🇭 #15Top 6%
  2. #86Travel Planning1,777 freelancers · 🇵🇭 #20Top 5%
  3. #89Communication Skills2,224 freelancers · 🇵🇭 #22Top 4%
  4. #107Ecommerce Support1,624 freelancers · 🇵🇭 #60Top 7%
  5. #160Invoicing2,164 freelancers · 🇵🇭 #66Top 7%
  6. #185Email Management4,968 freelancers · 🇵🇭 #82Top 4%
  7. #359Scheduling6,335 freelancers · 🇵🇭 #156Top 6%
  8. #368Communications7,670 freelancers · 🇵🇭 #109Top 5%