Owais A.

𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 | 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 | 𝟏𝟎 𝐘𝐞𝐚𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 Proficient in AutoCAD, SolidWorks, CATIA, Creo, MS Office Expert in Project Scheduling, Resource Allocation & Risk Mitigation Technical Documentation, Reporting & Stakeholder Communication Reverse Engineering & Prototyping for Rapid Product Development Cross-Functional Team Leadership & Project Consulting 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 | 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗙𝗿𝗼𝗻𝘁𝗹𝗶𝗻𝗲 𝗳𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 5+ Years Managing E-commerce & Services Industry Skilled in Zendesk, AirTable, Trello, Notion, Front, Shopify, Zoho, AirCall, RingCentral, Slack, Teams, Adobe Suite Expertise in Ticket Handling, Order Management, Order Processing and Technical Support Focused on enhancing Customer Satisfaction & Retention 𝙄𝙛 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 𝙖 𝙙𝙚𝙥𝙚𝙣𝙙𝙖𝙗𝙡𝙚 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 𝙩𝙤 𝙝𝙖𝙣𝙙𝙡𝙚 𝙮𝙤𝙪𝙧 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙬𝙞𝙩𝙝 𝙘𝙖𝙧𝙚 𝙖𝙣𝙙 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡𝙞𝙨𝙢, 𝙄’𝙢 𝙝𝙚𝙧𝙚 𝙩𝙤 𝙝𝙚𝙡𝙥! Let’s discuss how I can add value to your project.