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Lois P.

Lois P.

Customer Service Pro || Problem Solver || Detail-Oriented

I've worked with people from different specializations. Diverse specializations means that everyone has unique priorities and/or perspectives but we all make sure to reach a middle ground and that everyone will have satisfactory outcomes. In these kinds of instances, I make sure to communicate with understanding, care, and professionalism which I think is key to excellent customer service. I am quick to adapt and confident in understanding complex processes. I am not afraid of problems and I am well-versed in dealing with them whenever they crop up. I can crunch numbers and I can make my way around with Microsoft Excel and CAD. I have the emotional capacity to pick up cues and concepts of people I am talking to. As a result, I can visualize and conceptualize plans and specifications to turn them into something the client would understand. I am confident in my grammar and writing ability geared towards efficiency and ease of the client. As I am from the construction industry, I am meticulous in details as structural soundness is an integral part of my job.

🇵🇭Naic, Philippines$18/hr90% JSS5.00 (1)Since Jul 2021

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,318 / 412k
🇵🇭Country#4,078 / 56.3k
Revenue, last 30 days
$1.6k

Last 6 months: $9.7k

World#26,968 / 412k
🇵🇭Country#4,028 / 56.3k
Total earnings
$87k

Billed in all: $90k

World#45,429 / 412k
🇵🇭Country#6,235 / 56.3k
Per project
$44k

$9.7k in the last 6 months

World#1,282 / 412k
🇵🇭Country#130 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$90.1k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$88k$89k$90k$91kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

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  6. #211Product Knowledge2,128 freelancers · 🇵🇭 #117Top 10%
  7. #273Slack3,033 freelancers · 🇵🇭 #83Top 9%
  8. #322CAD3,649 freelancers · 🇵🇭 #38Top 9%