Lois P.
Customer Service Pro || Problem Solver || Detail-Oriented
I've worked with people from different specializations. Diverse specializations means that everyone has unique priorities and/or perspectives but we all make sure to reach a middle ground and that everyone will have satisfactory outcomes. In these kinds of instances, I make sure to communicate with understanding, care, and professionalism which I think is key to excellent customer service. I am quick to adapt and confident in understanding complex processes. I am not afraid of problems and I am well-versed in dealing with them whenever they crop up. I can crunch numbers and I can make my way around with Microsoft Excel and CAD. I have the emotional capacity to pick up cues and concepts of people I am talking to. As a result, I can visualize and conceptualize plans and specifications to turn them into something the client would understand. I am confident in my grammar and writing ability geared towards efficiency and ease of the client. As I am from the construction industry, I am meticulous in details as structural soundness is an integral part of my job.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.7k
Billed in all: $90,097$90k
$9.7k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
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