Kimberly B.

Need someone who can turn qualified leads into retained clients? I have over 3 years of experience handling legal intake for U.S. law firms, conducting compassionate yet thorough case screenings, and helping attorneys efficiently qualify cases. I have experience screening Personal Injury, Motor Vehicle Accident (MVA), Product Liability, Mass Tort, and SSDI claims while ensuring every intake is accurate, compliant, and fully documented. I know how to ask difficult questions with empathy, build trust quickly, and gather the information attorneys need to evaluate a case. Beyond legal intake, I've been handling cold calling and appointment setting since 2021, making me comfortable with high-volume phone work, lead follow-up, and converting hesitant prospects into scheduled consultations. Whether responding to inbound inquiries or proactively reaching out to potential clients, I communicate with professionalism, confidence, and care. Here's what I bring to your firm: ✔ Legal intake and case qualification ✔ Personal Injury, MVA, Product Liability, Mass Tort & SSDI experience ✔ High-volume inbound and outbound calling ✔ Appointment setting and client follow-up ✔ CRM and case management systems ✔ Strong documentation and attention to detail ✔ Compassionate communication with injured or vulnerable clients If you're looking for someone who can represent your firm professionally, keep your intake pipeline organized, and deliver an outstanding client experience from the very first call, I'd be glad to help.