Mikhaela F.
Senior EA | Project Manager | Operations & AI Process Improvement
🤝 Executive & Administrative Support 📊 Project Management & Operations 🤖 AI, Automation & Research ✍️ Business Writing & Documentation 👥 Recruitment & Onboarding With over 9 years of experience in executive support, administration, project coordination and business operations, I help CEOs and senior leaders turn priorities into organised, practical and measurable outcomes. My experience goes beyond traditional Executive Assistant responsibilities. I have taken ownership of projects, process improvements, research, recruitment, onboarding, business documentation and stakeholder coordination. One of my strongest skills is taking something unclear or scattered across emails, meetings and conversations and turning it into a clear workflow, project plan, procedure or executive-ready document. 🤝 EXECUTIVE & ADMINISTRATIVE SUPPORT • Executive and senior-management support • Email and business correspondence • Meeting coordination and follow-ups • Executive research and briefing preparation • Confidential information management • Action tracking and priority management 📊 PROJECT MANAGEMENT & OPERATIONS • Project planning and coordination • Task, milestone and deadline tracking • Stakeholder and contractor coordination • Process improvement and workflow design • SOPs, checklists and business procedures • Identifying gaps, blockers and dependencies • Supporting technology and business improvement projects 🤖 AI, AUTOMATION & RESEARCH I actively use AI and modern research tools to improve productivity, research quality and turnaround times. I can assist with: • Advanced online research • Market and competitor research • Information verification and comparison • AI-assisted process improvement • Research summaries and recommendations • Workflow optimisation and automation opportunities ✍️ BUSINESS WRITING & DOCUMENTATION • SOPs and process documentation • Executive reports and briefing papers • Business correspondence • Forms, templates and checklists • Confluence and knowledge-base documentation • Position descriptions • Research reports and business content 👥 RECRUITMENT & ONBOARDING • Job advertisements and candidate screening • Shortlisting and interview coordination • Reference-check coordination • Candidate assessments • Contractor and employee onboarding • Position descriptions and onboarding procedures 🛠️ SYSTEMS & TOOLS Microsoft 365 • Outlook • Word • Excel • PowerPoint • OneDrive • SharePoint • Teams • Jira • Confluence • ChatGPT • Employment Hero • Upwork • WordPress 🎯 HOW I WORK ✓ Ownership and accountability ✓ Accuracy and attention to detail ✓ Confidentiality and discretion ✓ Independent problem-solving ✓ Clear communication ✓ Continuous process improvement I do not simply complete tasks. I aim to understand the desired outcome, identify what is needed, keep work moving and make it easier for executives and business owners to make informed decisions. 🚀 LET’S WORK TOGETHER If you are looking for someone who can support executives, coordinate projects, improve processes, conduct high-quality research and bring structure to growing operations, I would be happy to discuss how I can support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $26k
Billed in all: $237,964$238k
$8.6k in the last 6 months
Across 5 contracts
Across 22 contracts
Earnings, last 30 days
Skill rankings: Top 0.44% in Data Entry
Top 1% in 5 of 8 skills, ranked by MRR among everyone on Upwork with the skill.
- #11Purchasing Management606 freelancers · 🇵🇭 #2Top 2%🇵🇭#2 of 202
- #19Task Coordination2,735 freelancers · 🇵🇭 #6Top 0.69%🇵🇭#6 of 929
- #19Sales Lead Lists2,725 freelancers · 🇵🇭 #2Top 0.70%🇵🇭#2 of 390
- #78Microsoft Word12,572 freelancers · 🇵🇭 #8Top 0.62%🇵🇭#8 of 3,810
- #82Microsoft PowerPoint7,120 freelancers · 🇵🇭 #3Top 1%🇵🇭#3 of 1,829
- #172Administrative Support27,851 freelancers · 🇵🇭 #59Top 0.62%🇵🇭#59 of 12,707
- #237Data Entry53,630 freelancers · 🇵🇭 #63Top 0.44%🇵🇭#63 of 21,670
- #459Shopify23,160 freelancers · 🇵🇭 #33Top 2%🇵🇭#33 of 4,292