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Ricken John R.

Ricken John R.

Virtual Assistant | Operations Support | Customer Service

Hi there! I'm Ricken, an experienced professional with an MBA and a strong background in operations management, client relations, and strategic execution. Over the years, I’ve worked with clients from various industries, including healthcare, lending, human resources, and customer service, helping them optimize processes and achieve their goals. Here’s how I can help you: ✅ Provide reliable virtual assistance for administrative and operational tasks. ✅ Manage client accounts with a focus on efficiency and satisfaction. ✅ Deliver innovative solutions to streamline workflows and boost productivity. ✅ Provide professional inbound and outbound call support, along with email management. I’m passionate about exceeding expectations and building lasting client relationships.

🇵🇭Talisay, Philippines$6/hr100% JSSSince Jul 2021
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,558 / 412k
🇵🇭Country#6,940 / 56.3k
Revenue, last 30 days
—

Read daily since Oct 28, under 30 days

Total earnings
$34k

Billed in all: $37k

World#101,232 / 412k
🇵🇭Country#16,504 / 56.3k
Per project
$17k

$3.6k in the last 6 months

World#7,642 / 412k
🇵🇭Country#1,595 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$37kNothing earned since Oct 28Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.0k$36.5k$37.0k$37.5kOct 28Nov 2Nov 7

Tracked from Oct 28, 2026.

Skill rankings: Top 9% in Business Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #61Interpersonal Skills470 freelancers · 🇵🇭 #21Top 13%
  2. #203Time Management1,763 freelancers · 🇵🇭 #72Top 12%
  3. #206Strategic Planning1,408 freelancers · 🇵🇭 #24Top 15%
  4. #210Training & Development1,511 freelancers · 🇵🇭 #61Top 14%
  5. #251Healthcare1,767 freelancers · 🇵🇭 #88Top 14%
  6. #255Business Management2,777 freelancers · 🇵🇭 #51Top 9%
  7. #302Communication Etiquette1,807 freelancers · 🇵🇭 #161Top 17%
  8. #609Business Operations4,003 freelancers · 🇵🇭 #120Top 15%