Gain M.

I worked for Airbnb as a Case Manager for almost 2 years. Knows their platform and how they resolve things. Can also use other short-term rental sites. Been a Customer Service for 6 years. Able to communicate using Messaging, Calls, Chat, and Email. I am dedicated, hard-working, fast learner, loyal, has good interpersonal skills, and a strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. I also can multi-task, adapt to change, and achieve results with accuracy. Can work both independently and as a team member. I strive in a positive workplace, but I can also work under pressure. -✅📞Customer Care -✅💻Email and Chat Support -✅📊Data Entry -✅Property Management -✅45 WPM with 95% accuracy -✅Virtual Assistance Applications and Tools, websites I use: Airbnb VRBO Booking Google Sheets Google Docs Microsoft Excel Microsoft Word, Hostaway Hospitable (Smartbnb) Guesty Turno ClickUp Tetra Slack GuestReady BNBstaff Hostfully Direct Bookings If you are interested, I am just one invitation away!