John Paul V.

I have worked as both a customer service representative (2017-2019) and a NOC engineer (2019-present). During my time as a customer service rep, I developed exceptional communication skills and honed my ability to manage customer inquiries and concerns. As a NOC engineer, I have gained extensive experience in monitoring, diagnosing, and resolving network and system issues to ensure maximum uptime and performance. I am recognized for my ability to work collaboratively with cross-functional teams and my commitment to delivering high-quality results.