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Carolina D.

Carolina D.

Expert ,customer services and Virtual assistance

Hello, My name is Carolina and I am a a well experience customer service representative, I have passion for customer service and I am a fast learning with great capability of adaptation to fast moving work environments. While working in Sitel I had the chance to get involve in the talent acquisition side of the business helping human resources in all aspects of the recruitment process including and not limited to hiring process, talent hunt, training and office work like setting up benefices for new employees, payroll and team management.

🇨🇴Barranquilla, Colombia$9/hr80% JSS4.65 (6)Since Jul 2021

Earnings and projects

MRR
$860

Last 6 months ÷ 6

World#54,782 / 412k
🇨🇴Country#727 / 4,578
Revenue, last 30 days
$794

Last 6 months: $5.2k

World#50,157 / 412k
🇨🇴Country#691 / 4,578
Total earnings
$51k

Billed in all: $53k

World#75,004 / 412k
🇨🇴Country#616 / 4,578
Per project
$6.4k

$5.2k in the last 6 months

World#27,086 / 412k
🇨🇴Country#342 / 4,578
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇴Country#1,261 / 4,578
Projects in all
8

Across 10 contracts

0% fixed100% hourly
World#223,560 / 412k
🇨🇴Country#1,365 / 4,578

Earnings, last 30 days

$53.1k+$794 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$52.0k$52.5k$53.0k$53.5kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Professional Tone

Ranked by MRR among everyone on Upwork with the skill.

  1. #107Professional Tone880 freelancers · 🇨🇴 #2Top 12%
  2. #127Customer Acquisition639 freelancers · 🇨🇴 #4Top 20%
  3. #270HR & Business Services1,631 freelancers · 🇨🇴 #10Top 17%
  4. #470Spanish3,288 freelancers · 🇨🇴 #53Top 14%
  5. #634Customer Experience2,788 freelancers · 🇨🇴 #17Top 23%
  6. #1,195Communications7,670 freelancers · 🇨🇴 #25Top 16%
  7. #1,262Phone Support5,089 freelancers · 🇨🇴 #18Top 25%
  8. #2,597Online Chat Support11,527 freelancers · 🇨🇴 #34Top 23%