Carolina D.
Expert ,customer services and Virtual assistance
Hello, My name is Carolina and I am a a well experience customer service representative, I have passion for customer service and I am a fast learning with great capability of adaptation to fast moving work environments. While working in Sitel I had the chance to get involve in the talent acquisition side of the business helping human resources in all aspects of the recruitment process including and not limited to hiring process, talent hunt, training and office work like setting up benefices for new employees, payroll and team management.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.2k
Billed in all: $53,091$53k
$5.2k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Professional Tone
Ranked by MRR among everyone on Upwork with the skill.
- #107Professional Tone880 freelancers · 🇨🇴 #2Top 12%🇨🇴#2 of 17
- #127Customer Acquisition639 freelancers · 🇨🇴 #4Top 20%🇨🇴#4 of 9
- #270HR & Business Services1,631 freelancers · 🇨🇴 #10Top 17%🇨🇴#10 of 54
- #470Spanish3,288 freelancers · 🇨🇴 #53Top 14%🇨🇴#53 of 432
- #634Customer Experience2,788 freelancers · 🇨🇴 #17Top 23%🇨🇴#17 of 68
- #1,195Communications7,670 freelancers · 🇨🇴 #25Top 16%🇨🇴#25 of 126
- #1,262Phone Support5,089 freelancers · 🇨🇴 #18Top 25%🇨🇴#18 of 84
- #2,597Online Chat Support11,527 freelancers · 🇨🇴 #34Top 23%🇨🇴#34 of 153