Brittany H.

“What got you here won’t get you there.” It’s the line nobody wants to hear, but we all know it’s true. And it’s especially true behind the scenes of a growing business. The habits that built things early on, your expertise, instincts, and all the clever workarounds held together with memory and sticky notes, work great… until they don’t. Eventually, those same systems (or lack of them) become the reason everything feels harder than it should. I’m Brittany, an Operations Architect with 10+ years in operations, project management, and process improvement. I help business owners turn what’s working into something solid, fix what’s breaking, and build operations that can support the next level. What changes when you work with me: ✔️ The ideas you talk through with your AI tools (Claude, ChatGPT, Gemini) don’t just live in a doc. They become real, trackable projects, powered by automation. ✔️ You start using AI in ways that genuinely save time. You’ll know which tools to use for which outcomes. ✔️ Meetings stop disappearing into the void. Notes get captured, summarized, and resurfaced when it’s time to act. ✔️ Your workflow, from discovery to delivery, stops feeling messy and starts feeling connected, with clear handoffs and fewer dropped balls. ✔️ You end up with a system you actually like showing up to. How we do it: 1) Diagnostic Strategy Call: We dig into what’s working, what isn’t, and where things are getting stuck (workflows, handoffs, tools, and the real friction underneath it all). 2) Workflow Map (A→Z): I turn the chaos into a clear, visual map. Your tools, triggers, intentions, and handoffs get fully defined. 3) Alignment Review: We review it together, confirm accuracy, and prioritize what matters most before anything gets built. 4) Build or Handoff: Then you choose the next step. We build it together, or I hand you a clean plan to implement with your team (or a specialist). Why me: 🔧 10+ years in operations + project management ⭐ Known for clear thinking, sharp insight, and being direct (in the best way) 🗺️ Strategy that’s detailed, in-depth, and ready to implement 📣 Highly communicative, fast responses, proactive updates, and clarity throughout 🛠️ Fluent in Notion, Zapier, Make, and a whole lot of other tools 🏢 Companies I work with: Uber, Hema-Tec, Orseund Iris, Mint Arrow, and more!