Jonnah Mae A.

Wordpress Management | SEO Analyst | Data Entry

Customer Support and Communication: -strong communication skills to effectively assist clients with technical issues, answer inquiries, and provide guidance on website management and optimization. -proficient in diagnosing and resolving technical issues related to website functionality, performance, and user experience - dedicated to delivering and building positive client relationships through prompt, courteous, and knowledgeable assistance. -collaborative approach to working with clients and developers to identify, plan, and implement new features and functionalities. - experienced in migrating website content from one platform to another, ensuring seamless transition while maintaining data integrity and SEO best practices -experienced in creating clear and comprehensive technical documentation, including user manuals, guides, and FAQs, to assist clients in managing and maintaining their websites effectively Prospect Research and Validation: - proficient in prospecting and researching potential customers on or clients on LinkedIn - skilled in validating and qualifying leads to ensure targeted outreach and maximize conversion potential. -experienced in leveraging spreadsheet techniques to organize and prioritize leads for effective follow-up and engagement.